Contact Us

There are several convenient ways to contact Tygra Cave, but first, we may have the answer you need in our Frequently Asked Questions. If you don't find the answer, please contact us.

Frequently Asked Questions

You can cancel within 15 minutes of purchase via your customer account. After 15 minutes, production begins and cancellations cannot be accepted. Digital products cannot be cancelled once purchased.
All our products are custom-made to order (print-on-demand) and are exempt from the standard right of withdrawal. We do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind. However, if your item arrives damaged or defective, contact us within 30 days with a photo and order number for a free replacement or full refund.
We prioritize diversifying our production facilities globally rather than managing operations from a single location.
Free shipping is available during special promotions or seasonal events. Please check our homepage or promo banners for current offers.
Yes, we ship worldwide. Please note that customs duties, taxes, or import fees may apply upon arrival and are the responsibility of the recipient.
All orders are made to order with 2–5 business days processing time. Delivery times vary by region: US & Canada 5–8 days (Standard) or 2–3 days (Express); Asia 10–20 days (Standard) or 3–7 days (Express); EU/UK 5–10 days (Standard) or 2–4 days (Express).
US & Canada: Standard $5.00, Express $12.00. Asia: Standard $9.00, Express $18.00. EU/UK: Standard $6.00, Express $15.00. Free standard shipping on orders over $150 (US/EU/UK) or $100 (Asia). Canvas prints and wall art use insured "Handle with care" rates.
No, login is not required at checkout. You can place an order as a guest.